For Residents
How PostPro delivers to your home — and how to reach us about anything that lands in your letterbox.
If you found our clients’ material in your letterbox, it was delivered by a PostPro distributor. This page is for you — whether you want more of it, less of it, or want to tell us about how it was delivered.
One more thing our system does for your letterbox: when several offers go out in the same week, they arrive as one tidy, machine-collated bundle — not a scatter of loose papers.
“No Junk Mail” stickers are respected
Our distributors are instructed to skip any letterbox displaying a “No Junk Mail” (or equivalent) sticker, every time. If material still reached you despite a visible sticker, that is a mistake we want to know about — tell us below and we will address it with the distributor responsible for your route.
The one exception — official notices. The only time we deliver to a letterbox displaying a “No Junk Mail” sticker is when the material is commissioned by the Government or your Local Council and is an official notice — for example garbage-collection schedules or other information of importance to residents. These are not advertising; they are communications every household is meant to receive, and we are asked to deliver them to every door without exception.
Want to opt out? A sticker is the way — and it works
We deliver unaddressed material street by street, so we cannot reliably exclude individual addresses from a list. What works — and what our distributors are instructed to honour every single time — is a visible “No Junk Mail” sticker or sign on your letterbox. Put one up and you are opted out, no forms needed.
Not receiving offers your neighbours get?
The opposite also happens — some households want the supermarket offers and catalogues and are being missed. Choose “Resident — request delivery in my area” on the contact form and we will check your street against our route coverage.
Not happy with how something was delivered?
Tell us — with your street and the approximate date. Every route in every locality is assigned to a named distributor, so your message reaches the right person quickly and gets put right.
You can also call us on +356 9910 6366 or email info@postpro.mt.
One tidy bundle, not five loose flyers
Every campaign we deliver is machine-collated before it leaves our warehouse — so what arrives through your letterbox is one neat, complete set, not a scatter of loose papers. Less mess for you, and no half-sets: the machine rejects incomplete bundles automatically.
Paper, waste and respect
Door-drop material is printed paper, and we treat that seriously. Homes displaying a No Junk Mail sticker are always skipped — that is unwanted print that never gets produced for nothing. Machine collation means bundles are counted to the routes we actually deliver, not over-produced. And we encourage every client to choose recyclable paper stock for their material — if you have questions about what lands in your letterbox, ask us.
Bil-Malti
Għar-residenti: PostPro tqassam materjal stampat fid-djar ma’ Malta u Għawdex kollha. Jekk id-dar tiegħek għandha stiker “No Junk Mail”, id-distributuri tagħna dejjem jirrispettawha — kull darba. Jekk trid li ż-żona tiegħek tibda tirċievi l-offerti u l-katalgi, jew jekk għandek xi lment dwar kif twasslet il-materja, iktbilna fuq info@postpro.mt jew ċempel 9910 6366. Kull distributur tagħna huwa persuna msemmija b’rotta definita — għalhekk nistgħu nwieġbu għal kull triq.
